So, today I found a special Christmas gift from amex: a 9p “Interest charge” on my statement dated 24th.
No idea why, so I cal customer service, and for the 1st time I’m actually not impressed with them: waiting time about 15 min. The the guy had no clue: I had payed off my card in full every month, no cash advances. After a bit of back and forth he’s emailed the “relevant team” to figure out why I’m charged this, and they’ll get back to me in 2-3 business days.
Somewhat annoyed. I don’t really care about 9p, but to charge interest, and then not being able to explain why is a bit ridiculous, isn’t it…