I’ve received an email from Amex telling me that my card has been successfully delinked from my Google Pay account. I didn’t request this and have no idea why I’ve received the email. Checking Google Pay, my card still appears to be there.
I’ve spoken to Amex and they’ve confirmed it all looks OK at their end and to just ignore the email. I’m not too happy as I’d at least like to know why I’ve received the email. I’ve asked them to investigate and provide an update when they have more information.
Has anyone else received a message like this? Just wondering if they’ve had a wider issue with their system sending incorrect emails.