So today I’ve had to contact 4 companies, and 3 banks about things. None have been complaints.
Starling 13:40 No reply as of yet
Curve 19:07 last night, reply at 08:47 this morning, I replied at 17:56 no reply yet.
Barclays 09:42 reply at 10:48
National Rail 07:32 No reply as of yet
Oxfam 11:43 reply as 11:58
DPD 13:23 reply at 15:54
ICO 09:32 reply at 13:23
In general the times are good, Starling I would have expected a reply by now.
National Rail if I get a reply this week, that will be good.
One thing I’ve noticed Curve made a thing about getting customer service wrong and they have worked hard to get it on track, I find the times reasonable for them.
Oxfam which is a major charity, can still reply quick and with a decent reply.
Barclays was as expected, fast.
DPD I was surprised to get a reply today, normally it takes longer.
The ICO have always been efficient considering its a regulator.