I’m sorry to create a new thread, though I wanted to ask you all for help regarding fraud. I woke up this morning after having received a call from “GoDaddy”. It appeared genuine, though of course you never know with these things. The fella was asking me about my website hosting etc and asked me to confirm my email which I did. I said I didn’t need any help and that was that. I gave no card information or bank account details, I merely verified my email address.
Long story short…ten minutes later, my Starling app beeps and beeps and beeps. I have several notifications of payment to several different companies, all of which seemed to have legitimate names like “Comodo”, “ExpressVPN” and one called “Wowza Media”. All of my money was spent, as well as a huge chunk of my overdraft.
I have contacted Starling, frozen and ultimately cancelled my account with the “Lost/stolen” button in the app. I changed my app password and have reported the crime to ActionFraud. I have gone around and changed my passwords for all services I use such as Amazon, eBay, Netflix, PayPal etc. Is there anything else you recommend? Are there any other steps I can take? Starling is currently looking into it all. Slightly panicking, though weirdly one saving grace is that I had £250 saved in my Spaces, which has not been taken. I therefore have some money at least.
The Payments are still “Pending” and so hopefully Starling can cancel the payments and return the money/overdraft etc.
Talk to me lovely people, I need comfort