Has anybody used Klarna?

So I keep getting prompted by the Google Play store to install Klarna. I’d never heard of it (obviously too old and uncool), so looked it up.

So from what I can gather, it’s a “try before you buy” payment mechanism that entices people into spending more at shops? (as merchant transaction fees from the retailer is how they make their money).

In the article I read, Klarna say they can increase the average online store’s orders by 30% and the average spend by 34%, but according to one guy interviewed in the article, his average spend has gone up by about 300% since he started using it! :flushed:

Has anyone on here got any experience of using it?

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I’ve used it as it was the only checkout option. It’s basically an interest free loan for a short period. The USP is that it reduces checkout friction.

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I use Klarna’s pay later function when purchasing goods from Bulkpowder’s website.

You have the option to pay now or within 14 days. Depending how close I am to payday determines which option I choose :grimacing:

If you go for the pay later option, you get email reminders nearer the time. There is also an app where you can see transactions and make payments etc.

PayPal have this option too I noticed recently.

Klarna is massive many of the big named companies in the UK offer it, and lots of smaller ones are starting to.

I even have it on my small website.

It offers a number of options to customers.

Great for online clothes shopping. Order multiple sizes, return any that don’t fit and just pay for what you keep. Highly recommended.

Sounds like an STD

They’re being used by Peloton to offer 0% interest on a 1/2/3 year repayment plan for their bikes in the UK.

As always with things like this it will encourage people to spend more than they have especially as it seems to be aimed at younger people but it’s obviously useful for many.

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I mainly use Klarna for purchases from ASOS. Coupled with their free returns policy it means I can order a few items/sizes, try it all on and send back what I don’t want and only the money for the items I keep is taken from my account. Saves waiting around for refunds to clear and my account to settle

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I use Klarna quite often like @Slicknade it’s great for clothes buying when you think you will be returning items and don’t want the hassle of refunds.

The app is pretty nice too and they are often updating and adding to it

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I’ve not got any one returning things when they have used Klarna, unless its damaged etc, but its not clothing I have on my site. So people do use it as a payment method, not just to try before you buy.

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I signed up to Klarna a while ago and just used it for the first time today. I like the app, nice and simple, very good looking. Will see how smooth the payment process is one I have to make payment. (Used it for buy now pay after delivery.)

I like the pay after delivery function.

You should get payment reminders nearer the time :money_with_wings:

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Klarna won’t lend to me anymore, never missed a payment etc etc.

Weird.

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Probably not worth a separate topic, but…
Multibillion dollar fintech unicorn expands into Manchester

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