I’ve followed up with my account manager and it doesn’t look like I’ll benefit from any of their upcoming changes without paying them. My company is grandfathered into their original business account which means all my banking is free as long as I maintain a balance of at least £2k. However they won’t move this account to their dedicated business platform unless I agree to change the account type to one with a £5 monthly fee and electronic transaction charges of 30p per transaction.
I’m basically loosing Apple Pay until a date TBD and then when it’s back I won’t benefit from any of the supposed new controls.
It’s sad really because on the when they started they where a great bank for SME’s but now they’re on par with Clydesdale Bank as the most expensive business bank on the high street.
Sigh… if only Starling had Xero integration