So, I tried to set up my TSB card with Apple Pay today. I’d already set it up before, but removed the card as I thought I was going to have to do a full phone reset as it kept freezing.
So I went back to try to add again my card to Apple Pay, and the text verification kept showing my old phone number, even though they have my new updated number.
Therefore, I called them and the line was so horrific, it sounded like I was talking to a Dalek. Anyway, I got told the correct number for me is on the system, so they were sending a pin to my phone in a text, but that doesn’t become active in 5 days and I’ve then got to ring them back in 5 days, give them the pin and they’ll do the registration.
It just shows how much fintechs are light-years ahead of these snail pace legacy banks.