Got the Barclaycard reward card to replace Tandem in the end. Its half the rewards but its something, and it’s free. Plus Barclays is the best thing since sliced bread.
All was working fine, with a decent enough app to be fair. Until an update and now nothing whatsoever appears except error codes and promotions for Blue rewards. Otherwise absolutely everything has changed and can see no account details.
I’ve spent 25 minutes on phone to India and woman assures me that my account will be showing back on the app within a week! Asked her what has happened and she says ‘not really sure but its something to do with the update.’ Ah, cheers. Wouldn’t have worked that out.
To be fair, at least I got through to someone, as useless as it was but even Tandem could work out how to show my account details when I logged in