Ok, specifically in my case, Water.
So I’m a homeowner and my water provider is Severn Trent. I had my 6 monthly bill in today and because I’m a good boy, I paid it immediately via faster payments as soon as the email dropped into my inbox.
What Severn Trent don’t have though, is a smartphone app for viewing your account. Their answer to me so far, is log into their web page via mobile browser. I hate logging into web browsers on smartphones and so this morning, like every time my water bill comes in, I had to bring up my account on a PC so I could view my bill in big time viewing.
I wonder how many other people out there would prefer a dedicated app from their Water company?
Yes, you can tell I don’t get out much